Privacy

Your Privacy

At Greenhaven Homes, we are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website.

1. Information We Collect

We may collect the following types of personal information when you use our website:

• Contact Information: Information you provide through website forms, including your name, email address, phone number, and any other details you include in your enquiry.
• Website Usage Data: Data collected through cookies and Google Analytics, such as your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and requests submitted via our website forms.
• Improve our website’s functionality and user experience through analytics and tracking.
• Provide updates or relevant information about our services (if you consent to receive such communications).

We adhere to the principles of the New Zeland Privacy Act 2020, ensuring that your information is:

• Collected for lawful purposes.
• Used only for the purposes it was collected.
• Kept accurate and up-to-date.
• Protected against unauthorised access or use.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

• Cookies: These are small data files stored on your device to remember your preferences or track website activity.
• Google Analytics: We use this tool to understand how users engage with our site, helping us improve its performance and content. For more details, refer to Google’s Privacy Policy.

 You can manage your cookie preferences in your browser settings. Disabling cookies may affect certain features of our website.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

• As required by law.
• When necessary for website functionality (e.g., working with trusted service providers such as analytics providers).

5. Data Security

We take all reasonable steps to protect your personal information from loss, unauthorised access, or misuse. This includes secure storage and encryption where appropriate. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights Under the New Zealand Privacy Act 2020

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information if you believe it is inaccurate or incomplete.
• Withdraw consent for us to use your information for specific purposes.

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or your personal information, please get in touch:

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

Last updated: 06-Dec-24